Member Portal Account Management
The redesigned Account Management experience in the Member Portal is built to empower members and streamline staff operations. It centralizes key account functions—like affiliations, registrations, and account info—into a modern, intuitive interface that reflects best-in-class user experience standards.
Capabilities
The Account Banner serves as a personalized snapshot at the top of the Member Portal landing page:
Displays profile photo, name, and membership status.
Enables users to view and update their Account info
The My Affiliations section allows members to manage their organizational and professional relationships:
View all existing affiliations.
Remove affiliations with confirmation.
Create new affiliations with validation to prevent duplicates or unauthorized entries.
The My Registrations module provides a comprehensive view of event participation:
View current and past event registrations.
Key Benefits
Member Empowerment: Members can manage their own affiliations, registrations, and account details in Member Portal without needing staff intervention.
Operational Efficiency: Reduces manual updates and support requests, freeing up staff time for strategic initiatives.