Member Portal Registration: User Experience

The new event registration experience is designed to be clearer and easier to navigate, especially for multi‑day events.

Registration now happens across two main pages, followed by checkout.


Step 1: Attendee Information and Ticket Selection

Choose Attendee / Registration Type

Members begin by selecting their attendee or registration type (if applicable).

This determines:

  • Available tickets

  • Available sessions

  • Required questions or fees

 

Enter Badge Information

Members enter their badge details up front on the same page.

✅ This removes the need for a separate badge step later.

 

image-20260304-183203.png

 

 

Select a Main Registration Ticket (If Required)

If the event includes ticket options:

  • Members select how they will attend (e.g., Full Conference, One‑Day Pass)

If no tickets exist:

  • This step is skipped automatically

image-20260304-183242.png

 

Step 2: Select Sessions Using Session Group Sets

Browse by Day or Category

Members see clearly labeled sections such as:

  • Monday

  • Tuesday

  • Morning / Afternoon

Each section represents a session group set.

 

Select Sessions by Time Slot

Within each section:

  • Sessions are grouped by time

  • Members choose one option per time slot

  • Only valid sessions are shown

Members can move between days until all selections are complete.

 

image-20260304-183317.png

 

Final Step: Optional Items and Questions

If configured, members may:

  • Select optional products

  • Answer additional questions

image-20260304-183419.png

 

Checkout and Confirmation

After completing registration:

  • Members proceed to checkout

Members can view a confirmation of their registration later from My Upcoming Registrations

  • The confirmation displays a summary of:

    • Attendee type

    • Badge info

    • Ticket selected

    • Sessions chosen

    • Optional items

    • Questions and Answers

image-20260304-183737.png